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Number of entries: 70 Number of pages: 7
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Submitted by Comments:
Name: Norman Wootton
From: Cheshunt, Herts
E-mail: Contact
We booked in the restaurant for a Golden Wedding anniversary last Saturday. We would like to say thank you for a wonderful time. The food was excellent, and so was the service. One of your staff (Jamie Brooker) stood out ....nothing was too much trouble for him. The ambience and the general experience were superb. Thank you for a very enjoyable time! Sincerely, Norman Wootton
 
Added: August 13, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Miriam
From: California USA
E-mail: Contact


Private post. Click to view.

 
Added: August 7, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: AJ
From: Hatfield
E-mail: Contact
Lovely hotel!!
 
Added: July 18, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Mrs Davinia Daglish
From: Scotland
E-mail: Contact
Just returned from a wonderful stay at this fabulous hotel. Cannot fault it in any way.....lovely comfortable rooms, fantastic food and most importantly, amazing staff. Keep up the good work guys.
 
Added: April 10, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Billy
E-mail: Contact
Great stay! Really enjoyed it - highly recommended!!!
 
Added: February 6, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Jackie Carter
From: Shoreditch
E-mail: Contact
My family, friends and I (ten in total) stayed this weekend to celebrate my Husband's 50th birthday. Everyone from age 11mths to 83yrs was catered for to a high standard and nothing was too much trouble. Rooms were great, food and service were fantastic. The highlight for me was when my 3 year old grandaughter asked the waiter for a cup of tea and she received exactley the same service as any other client. It made her day, and mine too! This was our first visit to West Lodge and we shall most difinitely be returning for another visit, but a longer stay. A big thank you to all West Lodge Staff.
 
Added: January 14, 2013 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Jeff Jacklin
From: Huddersfield, West Yorkshire
E-mail: Contact
I have been staying at West Lodge Park two or three nights a week for the past six months whilst working at a North London hospital.

Whilst not very convenient for my daily commute it is worth the extra travelling time for the warm welcome and clean, comfortable surroundings that I have enjoyed throughout the Summer, Autumn and now into Winter. I am booked in for another 4 months at least and have no reservations about recommending it to fellow travellers.

I dine in the restaurant every evening not just because there is nothing convenient close by but because I enjoy the quality of food, frequent variations of the menu and friendliness of the staff.

Being a sports fan I especially appreciate the inclusion of Sky Sports in every room, excellent.

Being a regular traveller I value my sleep and in many hotels I get disturbed by noisey neighbours, traffic and creaking floors. None of these are evident at West Lodge Park and I sleep as well here as at home.

I have had one occasion when my room booking through booking.com hadn't registered with the hotel and after a minor delay I was offered a free drink at the bar to compensate. Similarly when the lift wasn't working, as well as a polite apology I received a free drink again. Even at the best run of establishments things will go wrong at times and then you see how good they really are. I continue to be impressed by this hotel and look forward to many more enjoyable evenings and nights over the coming months.
 
Added: December 24, 2012 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Anne Gregoriou
From: Southgate London
E-mail: Contact
Dined here this evening for my husband's birthday.Disappointed that when I requested a change to the choice of bread in the bread basket ( none of us like olive bread- 3 rolls given) I was told there was nothing else available. Interestingly,the diner sitting behind us received a variety of breads 5 minutes later.Following this, we were then given the wrong main meals. Attention to detail is important.Clearly there is something missing!
 
Added: August 26, 2012 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Jacquie Rawlings
From: Wiltshire
E-mail: Contact
Quality champagne should not be served in those glasses!!! Afternoon tea was fabulous, service was great but failed to offer lemon with the earl grey tea!!! Could do better!! Lol
 
Added: July 12, 2012 Delete this entry  Reply to entry  View IP address  
Submitted by Comments:
Name: Katrina Martin
From: USA
E-mail: Contact
Me and my family had a wonderful stay here. Would recommend it to friends.
 
Added: April 14, 2012 Delete this entry  Reply to entry  View IP address  

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